Terms of service
About Us
PRIOMA is a premium children's clothing brand committed to creating thoughtfully designed garments that combine comfort, quality and timeless style.
For any questions or assistance, please contact us at:
Email: prioma009@gmail.com
Phone: +91 9930809086 / +91 9619305661
Eligibility
By placing an order through our website, you confirm that:
- You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
- The information provided by you is accurate, complete and up to date.
Products
We strive to ensure that every product displayed on our website is accurately described.
However:
- Colours may vary slightly due to different screen settings and photography.
- Minor variations in fabric texture, stitching or placement of prints may occur and are not considered defects.
- Product availability is subject to stock.
We reserve the right to discontinue or modify any product without prior notice.
Pricing
All prices displayed on our website are in Indian Rupees (INR).
Shipping charges, if applicable, will be displayed during checkout before payment.
We reserve the right to change prices at any time without prior notice.
Orders
Once an order is placed, you will receive an order confirmation.
Acceptance of your order is subject to:
- successful payment,
- product availability,
- verification of order details.
PRIOMA reserves the right to refuse or cancel any order due to pricing errors, suspected fraudulent activity or any other legitimate reason.
Payments
We accept payments through the payment methods made available on our website.
Orders will be processed only after successful payment confirmation.
Shipping & Delivery
Estimated delivery timelines are provided for convenience and are not guaranteed.
While we make every effort to deliver your order within the estimated timeframe, delays caused by courier partners, weather conditions, public holidays or circumstances beyond our control may occasionally occur.
PRIOMA shall not be liable for such delays.
Returns, Exchanges & Refunds
Returns, exchanges and refunds are governed by our Refund & Exchange Policy available on this website.
By placing an order, you acknowledge that you have read and accepted the Refund & Exchange Policy.
Intellectual Property
All content on this website, including but not limited to:
- photographs,
- product designs,
- logos,
- illustrations,
- graphics,
- text,
- branding,
- website design,
is the exclusive property of PRIOMA and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed or used without our prior written consent.
User Conduct
You agree not to:
- use the website for any unlawful purpose;
- interfere with the operation or security of the website;
- attempt unauthorised access to our systems;
- upload or transmit harmful software or malicious code.
Limitation of Liability
To the maximum extent permitted by applicable law, PRIOMA shall not be liable for any indirect, incidental, consequential or special damages arising from the use of our website or products.
Our total liability, if any, shall not exceed the amount paid by you for the relevant order.
Nothing in these Terms limits any rights available to consumers under applicable law.
Privacy
Your use of this website is also governed by our Privacy Policy.
By using this website, you consent to the collection and processing of your information as described in our Privacy Policy.
Third-Party Links
Our website may contain links to third-party websites.
PRIOMA is not responsible for the content, privacy practices or services offered by such third-party websites.
Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts at Mumbai, Maharashtra.
Changes to These Terms
PRIOMA reserves the right to modify or update these Terms at any time.
Any changes will become effective upon being published on this website.
Continued use of the website after such changes constitutes acceptance of the revised Terms.
Contact Us
For any questions regarding these Terms, please contact us:
PRIOMA
Email: prioma009@gmail.com
Phone/ WhatsApp : +91 9930809086 / +91 9619305661
Business Hours:
Monday – Friday
10:00 AM – 7:00 PM (IST)